AirNav bans Radarspotters

[Anmer]

There was a good piece in The Times this morning about the Toyota accelerator problem:

http://www.timesonline.co.uk/tol/driving/article7014179.ece

Toyota?s stumbling approach to its recall of eight million vehicles has highlighted the carmaker?s failure to grasp the most fundamental principle of crisis management: stay in control.

The benchmark for sound practice was set by Johnson & Johnson in the early 1980s after bottles of Tylenol, the pain-relieving medicine, were sabotaged with cyanide, killing seven people.

Johnson & Johnson immediately withdrew 31 million bottles of Tylenol and its chief executive appeared on television to explain what had gone wrong and what the company was doing about it.

Public relations experts have since sought to control negative situations through constant communication and full disclosure. Companies are urged not to hide bad news but to be honest about what has gone wrong and how it will be resolved.

?The message needs to be that you are taking steps forward even if you are constantly being knocked back,? said one leading PR consultant.

Compare with the reported AirNav database errors:

http://www.airnavsystems.com/forum/index.php?topic=4285.msg43239#msg43239

[chrisg0wtz]

Though the main topic posted was to do with Airnav and it's mind playing little games, I do wish members would keep to the point and stop adding other topics that have no relevence, and with the added overload of shipping....that's definately a huge "drift".

Roger

Depends on the size of the boat

[MANOFKENT]

Sorry I spoke up. I thought the forum was Moderated.

Roger

[Anmer]

Sorry I spoke up. I thought the forum was Moderated.

It is.

[Hamish McTorsk]

Sorry I spoke up. I thought the forum was Moderated.

Roger

It is Moderated and you are right, don't be sorry for speaking up.

[junglejet]

I presume you lived in Budel (N.D.), yeah not many shipping on the Zuid-Willemsvaart ;-)

Indeed, this was 1977, and I showed the place to my son last summer but everything has changed and there were still no boats...

[Anmer]

Before we get more complaints you may need to continue the history lesson via PMs 

[junglejet]

Things tend to be taken too serious here... ;-)

[MANOFKENT]

One wonders as to why posts get lost in a search. Keep the subject post to what it really is please. Not too much to ask, and there is the New Topic button.


Roger

[Anmer]

I agree Roger.  But try the Search facility here, it works really well.

[jannuh]

One wonders as to why posts get lost in a search. Keep the subject post to what it really is please. Not too much to ask, and there is the New Topic button.
Roger

"Forum search" searches also in text of a topic, so that's not a too big problem!

But agree on stay on topic, will have a bad weekend now....  ;-)

[Brian]

AirNavSystems Support staff threaten to ban(gag) more RadarBox users again on the AirNav Forum.
fighting going on with Viking9 & radarspotter10 aka Valerie(Pat).
Killing off more users where they might not buy the new AirNav ShipTrax product!

Viking9,
Public warning to you, there is no need to play games either. Any more silly games by anyone and we will gag them for a bit
We are fedup with the infighting by some of you. READ TOPIC AT THE URL.
http://www.airnavsystems.com/forum/index.php?topic=4263.msg43996#msg43996

[Anmer]

To be fair, AirNav can do what it likes on its own Forum, including reprimanding its members.

But notice how AirNav ignores the personal abuse and instead reprimands Tom who appears to have added much more value than his critic?

[philnic99]

There was a good piece in The Times this morning about the Toyota accelerator problem:

http://www.timesonline.co.uk/tol/driving/article7014179.ece

Toyota?s stumbling approach to its recall of eight million vehicles has highlighted the carmaker?s failure to grasp the most fundamental principle of crisis management: stay in control.

The benchmark for sound practice was set by Johnson & Johnson in the early 1980s after bottles of Tylenol, the pain-relieving medicine, were sabotaged with cyanide, killing seven people.

Johnson & Johnson immediately withdrew 31 million bottles of Tylenol and its chief executive appeared on television to explain what had gone wrong and what the company was doing about it.

Public relations experts have since sought to control negative situations through constant communication and full disclosure. Companies are urged not to hide bad news but to be honest about what has gone wrong and how it will be resolved.

?The message needs to be that you are taking steps forward even if you are constantly being knocked back,? said one leading PR consultant.

Compare with the reported AirNav database errors:

http://www.airnavsystems.com/forum/index.php?topic=4285.msg43239#msg43239

I read (with amusement) references made by radarspotter10 or "Irish Pat", who by the way is more East European than Irish from the sounds of his quote at the foot of his emails; notwithstanding that, I just wanted to redress the obvious misguided comments made by Pat (or Pavel) which do not represent any clearly thought-through train of thought.
From a real Irishman, I think that Radarspotters is an absolute godsend as the products available arent cheap; yes there are gripes and issues, which need to be worked out and not hidden away and the efforts of those who commit their spare time for the enjoyment of others is to be commended , and not ridiculed, as it seems to have been elsewhere.
On the subject of criticism of the product owners (whether it be KA or AirNav), the dosh being asked for comes with its own price for these organisations, being an accountability to their customers through supportive communication, honesty and integrity.
These are my personal measures that I stand by with my customers.
Just my halfpenny's worth....

BTW I do have several AirNav products and am very happy with them

[Brian]

*Start of Snip*
Another mistake Apple is making is more serious. Its CEO seems to be using the iPad and iPhone to  do battle with Adobe and Google. Apple doesn?t believe Adobe?s Flash is bug-free (I don?t know of any software that is), and feels that Google is trying to destroy the iPhone with its Nexus One phone and Android operating system. The issue I have with these two battles is that if you look back in history, you will find that when a company starts taking on its competitors rather than continuing down a successful road of its own, it loses sight of the fact that it is ultimately customers of the products who determine their success or failure, not competitors. History holds many examples of companies? demises that began with their obsession with real or perceived competitors. I am not suggesting that Apple will fail, but I think it is taking its eye off the ball and is overly concerned about Google and others.

One of the best and most recent examples of this is the battle Sun undertook against Microsoft several years ago. Sun spent a great deal of time, energy, and money trying to build Java into an operating system to challenge Microsoft?s dominance and wasted a lot of resources trying to develop a Sun office suite of applications that would live in the cloud and be available at virtually no cost. The idea, of course, was to destroy Microsoft?s dominance, not to respond to what its client base wanted. Sun has faded away and is now being wrapped into Oracle, another company that tends to do battle against its competitors rather than listen to its customers.

Google has become another guilty party in this type of activity, declaring war on Microsoft, Apple, and others. It believes it is the future of everything Internet and that it needs to destroy its competitors now rather than prove it is right by delivering what customers want. Google was very arrogant when it introduced the Nexus One, proclaiming it an iPhone killer and not even setting up a customer service operation.
*End of Snip*

iPad: A Hit or Miss?
02.04.2010 by Andrew M. Seybold
http://andrewseybold.com/1242-ipad-a-hit-or-miss


Will that ever happen to AirNavSystems. Since they don't listen to all their customers. Just look at the errors in the Database Server of aircraft!
Then all the AirNav RadarBox Pro/3D & AirNav ShipTrax product will be mostly(50%) a dead doorstop!